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The impact of the FCC's USF/ICC reform order and the economy has caused many telcos to embrace change in order to grow and survive. Telco employees may need to change the way they do their job, learn new skills, and master new systems and procedures-all with limited time and resources. This webcast will prepare human resources professionals and telco managers to help employees prepare for and successfully navigate the many changes in the rural telecommunications industry including:

  • Understanding the human resources impact of the commission's order
  • Strategies for communicating business changes to employees
  • Methods for planning for and managing change
  • Recognizing resistance to change and techniques for gaining support
  • Transitioning your telco's culture

$199 Members
$245 Nonmembers

This item is an electronic product.

For more information contact the HR Department.


You may also be interested in NTCA's
Human Resources Consulting Services.

Price: 245.00