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    Welcome to NTCA's eStore!


    NTCA offers a wealth of products and services designed to help the rural telecom community improve their businesses. Use the search feature above or select a category below to view available products and services.

    You will be asked to log in before completing your purchases. New Customers can create an account here or during the checkout process. To receive special member pricing, your employment must be current. You can update your employment here. Discount and promotional codes can be applied on the check-out screen. Your price will adjust before your card payment is processed.

     

To purchase NTCA paid subscriptions (Rural Telecom and Washington Report), please go to Manage My Subscriptions.


  • Price: 499.00
    NTCA's annual salary survey provides current data across the independent telco industry.

  • Price: 0.00
    NTCA's compensation programs guide telcos through the complex maze of compensation, including pricing a new job, recommending bonuses and incentive programs, creating a comprehensive salary program that assigns grades and salary ranges. The program also can determine which positions are exempt or non-exempt under the Fair Labor Standards Act.

  • Price: 0.00
    Disciplinary actions do not have to result in termination, and if used properly, can help turn a problem employee into a productive one. It is much more expensive to hire a new employee than to give an existing employee the opportunity to correct problematic behavior. NTCA's training program focuses on correcting and counseling employees, as well as documentation and follow-up discussions.

  • Price: 0.00
    The NTCA Employee Pulse Survey gives employers an opportunity to find out from their employees their opinions, goals, and their satisfaction level with the company. The goal of the study is to provide leaders a "pulse" on their team and what will give the best return in regards to employee productivity, company performance and competitiveness.

  • Price: 0.00
    NTCA's coaching program will help individuals identify areas that are keeping them from having the greatest impact, both with their internal staff, and out in the public arena. This proven method of working closely with the client through a series of very private and direct self-observation and learning exercises will help executives manage more effectively, and prepare other levels of employees to step into leadership and supervisory roles.

  • Price: 0.00
    NTCA's Executive Search consulting service is designed to help small, independent telecom providers locate and hire a new chief staff executive whose knowledge, skills and experience are a match for the telco's mission and goals.

  • Price: 0.00
    This interactive, hands-on training session provides an overview of appropriate questions to ask in an interview and how to evaluate and hire the best candidate. NTCA uses mock interviews with participants to improve interviewing skills.

  • Price: 0.00
    Properly written job descriptions are an important management tool. Employees need to know what supervisors expect of them and the main objectives of their positions. This NTCA service helps telcos develop a job analysis to create or update unique job descriptions.

  • Price: 0.00
    Performance appraisals are useful in documenting and facilitating discussion on how an employee is performing. Proper documentation and communication is important for employees to know if they are meeting expectations and what improvements they need to make. NTCA will develop a customized performance management system and train managers in how to conduct a useful performance appraisal session with employees.

  • Price: 0.00
    NTCA will assist with creating or updating a personnel policy manual that clearly sets out the telco's policies on personnel issues. This manual will be customized and ready to distribute to employees.

  • Price: 0.00
    NTCA helps telcos develop and update recruitment and termination processes. This service includes advice on writing and placing employment advertising, creating acknowledgment cards or letters, following up with applicants, checking references, developing interview questions, creating an employment application, making the offer and getting ready for orientation. While NTCA will not advise on specific cases involving termination, the service will put in place the systems that will enable managers to deal appropriately with employee issues on a case-by-case basis.

  • Price: 0.00
    NTCA works with local state telecom associations to provide staff to speak at state events. Presentations cover an array of issues, including Washington updates, regulatory and legislative issues, human resources, marketing, image, public relations, industry trends and technology.

  • Price: 0.00
    NTCA's program offers sound advice on addressing workplace harassment. A good defense, if sued, is to show that the telco has a written policy against harassment in place and that employees have received training on it by someone outside of your own organization. NTCA can provide that training.

  • Price: 450.00
    The 2011 edition of NTCA's Human Resources Survival Kit contains THREE valuable guides–a best buy value!

  • Price: 200.00
    This guide features customizable job description templates organized into five areas, and 17 new position descriptions.

  • Price: 200.00
    This easy-to-use guide is loaded with sample policies you can immediately adapt for your employee manual.

  • Price: 200.00
    Strengthen your board of directors' operations and learn about good governance.

  • Price: 500.00
    Specializing in rural market positions, the job center helps employers attract highly qualified candidates to their organization using the most popular job listing service in the industry.

  • Price: 245.00
    Planning for the future needs of human capital, is a key component to success as a HR executive. In this action packed program, we will look at performance management through the lens of strategic.

  • Price: 245.00
    Eliminate the possibility of a lawsuit from current and past employees and learn how to properly dispose of and maintain personnel records.

  • Price: 275.00
    Help protect your telco from legal risks before they arise by staying up to date with the latest in employment regulation

  • Price: 245.00
    Whatever your situation, this webcast helps you avoid being held hostage by an unproductive employee.

  • Price: 245.00
    Learn how to engage in establishing performance standards – the first step in the performance-management process.

  • Price: 299.00
    Identify legal issues common in everyday workplace situations.

  • Price: 245.00
    This session details human resource horror stories from the current interpretations of employment law by presenting case studies of actual events.

  • Price: 275.00
    This webcast helps in identifying harassing behavior, creating an effective harassment prevention policy, navigating the potential legal liabilities.

  • Price: 245.00
    The DOL published major changes to the overtime rule that makes approximately 4.2 million currently exempt employees eligible for overtime pay. Hear the most updated information and learn how to remain compliant with these changes.

  • Price: 245.00
    Develop a comprehensive and compliant OSHA record-keeping and reporting program.

  • Price: 245.00
    Learn how to help your employees prepare for and successfully navigate the many changes in the rural telecommunications industry.

  • Price: 245.00
    Design a safety program that maximizes management commitment and employee involvement while protecting your most valuable asset–your staff.

  • Price: 275.00
    Understand regulated and nonregulated revenues and the importance of the sales process to the telco's business model.

  • Price: 245.00
    Review the investigation process, including recommended steps for conducting, documenting, and maintaining prudent levels of confidentiality for internal investigations in response to allegations of discrimination, harassment or other employee misconduct.

  • Price: 245.00
    Review the investigation process, including recommended steps for conducting, documenting, and maintaining prudent levels of confidentiality for internal investigations in response to allegations of discrimination, harassment or other employee misconduct.

  • Price: 275.00
    Get an overview of key changes to the ADA, FMLA and workers' compensation law.

  • Price: 245.00
    Learn about your rights and obligations as an employer regarding the use of social media in the workplace.

  • Price: 245.00
    Learn essential strategies to ensure that your organization has the human resources, organizational alignment and business processes in place to thrive and achieve its strategic objectives.

 

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